Call Filing

Every call and voicemail is transcribed, analyzed, and filed to the right case automatically.

Call Intelligence works with your firm's existing phone system to capture every inbound and outbound call and voicemail, transcribe it, and read it for a summary, action items, sentiment, and the reason for the call. Each one is filed to the correct Filevine matter automatically, with firm-internal calls skipped and anything it cannot match confidently routed to a person for review.